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  1. Home
  2. Frequently Asked Questions

Frequently Asked Questions

Where can I find information about Idemitsu Rotary products?

Please visit our racing products page for information about our rotary products.

My owner’s manual calls for a specific transmission fluid, but when I use the product finder online, it’s not one of the suggested products. How can I confirm the correct product?

Please send us an email to Inquiries@ilacorp.com with the year, make and model of your vehicle and the product that is recommended in your owner’s manual. One of our Idemitsu technical experts will reply directly to you. (All inquiries are answered within 48 hours of receipt. Office hours are EST.)

Why do you offer so many transmission fluids?

At Idemitsu, we believe that “one multi-vehicle transmission fluid does not fit all.” We are proud to offer exclusively formulated automatic transmissions fluids (ATF) and continuously variable transmission fluids (CVTF) that are specific to Asian vehicle transmission applications. You can find out more about our transmission products here.

How can I find out what Idemitsu product is right for my vehicle?

Please use our convenient Product Finder that is linked here. If you have a more specific question about Idemitsu products for your vehicle, please email us at Inquiries@ilacorp.com.

Why doesn’t Idemitsu offer more oil viscosities?

Idemitsu formulates products based on our customers’ needs. Our focus is on lower viscosity engine oils because we provide factory fill products to many of the Asian vehicle manufacturers who utilize the low viscosity lubricants for performance and protection requirements.

Can I switch from conventional oil to Idemitsu synthetic engine oils?

Yes, you can switch from conventional and synthetic blend engine oils to Idemitsu full synthetic.

Where are Idemitsu products produced?

Our manufacturing and packaging facility is located in Jeffersonville, Indiana. We also have a research and development laboratory in Wixom, Michigan.

Where can I purchase Idemitsu lubricant products?

We do not sell our products to consumers directly. Our products are distributed via warehouse distributor partners with select products available at retailers such as Advance Auto Parts, NAPA Auto Parts Stores and Amazon.

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